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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mika

Mika

December 15, 2025

5  out of  5
rating by Mika
"Amazing costumer service, every agent I spoke with was extremely kind and respectful when I called. The ladies who work there are all amazing :)"
We responded:
"Thank you, Mika! I'm happy to hear that you had such a positive experience with our team. Our staff takes pride in providing kind and respectful service. If you ever need anything else, feel free to reach out!"
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dave luby

December 15, 2025

5  out of  5
rating by dave luby
"I had some policy changes to make and Grace did an awesome job. Very professional and courteous. Thanks!"
We responded:
"Thank you, Dave! I'm glad to hear that Grace provided you with professional and courteous service during your policy changes. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Christian Erhard

December 12, 2025

5  out of  5
rating by Christian Erhard
"Had a great experience working with Cameron getting my house and auto insured! He was very professional and helped explain the confusing insurance process. Never had a problem getting ahold of him to answer questions. Gave me great quotes. Great guy, will be referring him to friends and family"
We responded:
"Christian, thank you for sharing your experience! I'm happy to hear that Cameron provided such professional service and clear explanations. It's wonderful to know he was accessible and offered you great quotes. We appreciate your referrals and are here for any future insurance needs!"
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Dan Sellner

December 9, 2025

5  out of  5
rating by Dan Sellner
"Grace is awesome! I've bugged her several times over the past few weeks asking for updated coverage, policy info, etc and she's been awesome! Super quick response times, always gets me what I need and answers all my questions. She's great!"
We responded:
"Thank you for your review, Dan! I'm glad to hear that Grace has been so helpful and responsive to your needs. We appreciate your kind words and are happy to have her on our team. If you need anything else, feel free to reach out!"
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Hilary Dvorak

December 4, 2025

5  out of  5
rating by Hilary Dvorak
"I needed to update my homeowners insurance policy after having some work done at the house. Kristine was very helpful and responsive to all of my questions."
We responded:
"Hilary, thank you for your review! I'm happy to hear Kristine was able to assist you with updating your homeowners insurance policy. We’re always here to help with any questions or needs you might have in the future. Let us know if there's anything else we can do for you!"
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Elizabeth B.

December 3, 2025

5  out of  5
rating by Elizabeth B.
"Shout out to Grace and the whole team. I have been a customer of Chad Babcock for several years. They go out of their way to provide exceptional customer service. They are informative, attentive, and quick to help. Greatly appreciate their help over the years."
We responded:
"Thank you, Elizabeth! I'm so happy to hear about your positive experience with Grace and the team. Your appreciation for our service over the years means a lot to us. We're always here to assist you with any insurance needs. Thanks for being a valued customer!"
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Mark Suttle

November 26, 2025

5  out of  5
rating by Mark Suttle
"Hi Chad, A shout out to Kristine! She helped with my Condo insurance with rock star tenacity! I have been with Chad at State Farm many years, why? No one can beat the service of his team and the price is right! If you have had it with bad service and high prices then give Kristine @ the Chad Babcock agency at call. 10 Stars! Mark S"
We responded:
"Thanks, Mark! I'm glad to hear that our team was able to assist you promptly. I'll make sure to pass along your shout-out to the team member who helped you. We truly appreciate your loyalty and are always here to provide you with great service. If you need anything else, feel free to reach out!"
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Domenica Morales

November 25, 2025

5  out of  5
rating by Domenica Morales
"I have worked with Chad’s office for over 15 years. Grace is always great at helping answer questions and making adjustments. I appreciate the attentive service!"
We responded:
"Thank you, Domenica, for your wonderful feedback! I'm delighted to know that Grace has been consistently helpful and attentive over the years. Your long-term trust means a lot to us. Let us know if there's anything else we can assist you with!"
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Doug Podolak

November 17, 2025

5  out of  5
rating by Doug Podolak
"Grace - Was knowledgable, efficient and courteous and assisted my processing of my insurance."
We responded:
"Thank you, Doug! I'm happy to hear that Grace was able to assist you efficiently and courteously with your insurance processing. Our team is dedicated to providing knowledgeable service, and your feedback means a lot to us. Let us know if there's anything else we can do for you!"
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Gregg Johnson

November 3, 2025

5  out of  5
rating by Gregg Johnson
"I met Chad while attending his BNI group, South Lake Networking. He and the group were very welcoming. This is a top-notch group and i am excited to meet with them again."
We responded:
"Gregg, thank you for sharing your experience! I'm happy to hear that you felt welcomed by Chad and the South Lake Networking group. We look forward to seeing you at future meetings. Let us know if there's anything else we can assist you with!"
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Jim Forrey

October 30, 2025

5  out of  5
rating by Jim Forrey
"A great agent! We share a mutual customer, I am that persons contractor (Estate Claim Services) and Chad stood up for them and helped make sure their claim was handled properly!"
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Robert Bossert

October 30, 2025

5  out of  5
rating by Robert Bossert
"I changed all of my insurance needs to Chad's office early this year. I couldn't possibly be happier. Chad and his staff made the transition easy and painless. I just completed a new policy with Kristine's help. What a pleasure to do business with her. She was extremely professional and efficient. Happy Customer!"
We responded:
"Thank you, Robert! I'm glad to hear that your experience with our office has been so positive. It's wonderful that Kristine was able to assist you professionally and efficiently. We’re always here to help with any of your insurance needs. Thanks for choosing us!"
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Adriana Herrera

October 18, 2025

5  out of  5
rating by Adriana Herrera
"Grace and Chad at state farm are very good at answering my questions and always helping me right away. I really appreciate how helpful and fast they both are I been with them for a few years now and everything has been great. Thank you"
We responded:
"Thank you, Adriana! I'm happy to hear that Grace and I have been able to assist you promptly and effectively over the years. Your appreciation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Fred Ketcho

Fred Ketcho

October 15, 2025

5  out of  5
rating by Fred Ketcho
"Chad Babcock and his staff are highly trained on their insurance field, knowledgeable of their clients/needs, and very responsive, all extremely important traits in a service industry like insurance."
We responded:
"Thank you, Fred! I'm happy to know that you find our team knowledgeable and responsive. We are committed to providing excellent service and understanding your needs. Let us know if there's anything else we can assist you with!"
Profile photo of Zainab Ali

Zainab Ali

October 9, 2025

5  out of  5
rating by Zainab Ali
"Grace at State Farm has been so helpful when I was at DMV to transfer the title of new vehicle I recently purchased. I called in a panic mode as i needed insurance information for new vehicle. Grace was able to add the new vehicle information to my policy and send me the temporary insurance card while i was at the DMV. I was so grateful to Grace for jumping in to help."
We responded:
"Thank you, Zainab, for sharing your experience! I'm happy to hear that Grace was able to assist you so effectively at the DMV. It's great to know she could provide the support you needed with your new vehicle. If you have any more questions or need further assistance, feel free to reach out anytime!"
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kevin knutson

September 25, 2025

5  out of  5
rating by kevin knutson
"Both Chad and Grace have been great to work with over the years. They have been responsive to all questions and requests. More telling, they have been equally responsive and helpful when we have had to file a claim."
We responded:
"Thank you, Kevin! I'm happy to hear that Chad and Grace have been so helpful and responsive over the years. It's great to know that they've been there for you, especially during claim situations. If you ever need anything else, feel free to reach out!"
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Joe Stanek

September 23, 2025

5  out of  5
rating by Joe Stanek
"Just wanted to say that Spencer was a pleasure to work with and made my time working with State Farm very simple and easy. Got a great deal switching auto & renters insurance!"
We responded:
"Thank you, Joe! I'm happy to hear that Spencer made your experience with us smooth and straightforward. It's wonderful that you found a great deal on your auto and renters insurance. If you need anything else, feel free to reach out!"
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Aaron Peterson

August 20, 2025

5  out of  5
rating by Aaron Peterson
"Great customer service"
We responded:
"Thank you, Aaron! I'm happy you appreciated our customer service. If there's anything else you need, feel free to reach out."
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Ruben Chong

August 15, 2025

5  out of  5
rating by Ruben Chong
"GERAT SERVICE BY STAFF NICOLE!!"
We responded:
"Ruben, thank you for your feedback! I'm glad to hear that Nicole provided you with great service. We appreciate your support and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
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Brad Nussdorfer

August 15, 2025

5  out of  5
rating by Brad Nussdorfer
"Chad and team are outstanding! Friendly, efficient, thorough and professional. Like the saying goes, "like a good neighbor"... you will really feel like you have a neighbor assisting you and in your corner."
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Todd Hartman

August 15, 2025

5  out of  5
rating by Todd Hartman
"Grace was and always is amazing."
We responded:
"Thank you, Todd! I'm happy to hear that Grace consistently provides amazing service. We appreciate your feedback and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can assist with!"
Profile photo of Adam Martin (Joey)

Adam Martin (Joey)

August 3, 2025

5  out of  5
rating by Adam Martin (Joey)
"Kayleen and Nicole have been phenomenal. Was introduced to Kayleen as the person who takes customer service to the next level. Communication, clarity and timeliness is what I have noticed set these two apart: whether it's answering what I believe to be a 'dumb question' or submitting paperwork and documentation, these two have customer service mastered."
We responded:
"Thank you for your wonderful feedback, Adam! I'm delighted to hear that Kayleen and Nicole have provided exceptional service and made such a positive impact. Their dedication to communication and clarity truly sets them apart. If there's anything else we can assist you with, just let us know!"
Profile photo of Josh Burris

Josh Burris

July 31, 2025

5  out of  5
rating by Josh Burris
"Kayleen and Nicole have help set up, change and make sure I am getting the best rates for all of my insurance needs. They are quick to get things done and very good at communicating when and how things will work."
We responded:
"Thank you for your review, Josh! I'm happy to hear that Kayleen and Nicole have been so helpful in managing your insurance needs and ensuring you get the best rates. Their dedication to clear communication and efficiency is something we truly value. If you need anything else, feel free to reach out!"
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pfinn2

July 24, 2025

5  out of  5
rating by pfinn2
"Quick to respond, great customer service. Grace Lehmann and team are both helpful and knowledgeable. Highly recommend."
We responded:
"Thank you for your review, pfinn2! I'm happy to hear that Grace Lehmann and the team provided you with helpful and knowledgeable service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Thomas Pirchio

July 23, 2025

5  out of  5
rating by Thomas Pirchio
"Fantastic customer service. Extremely responsive and great rates. Grace and Chad are amazing!!!"
We responded:
"Thank you for your review, Thomas! I'm happy to hear you appreciated our customer service and rates. Grace and Chad are indeed fantastic! If you ever need anything else, just let us know."