State Farm® Insurance Agent Chad Babcock
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shannon McKeegan
February 20, 2026
"Very responsive team; they’ve always been there for us and made this life necessity easy."
stacy milburn
February 20, 2026
"Very responsive and efficient. Great customer service. 5 stars!"
"Thank you, Stacy! I'm happy you found our service responsive and efficient. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Les Reister
February 9, 2026
"We have worked with Shannon for more than 20 years and feel she always gives exceptional service on all our State Farm Policy's. She is exceptional."
"Les, thank you for your wonderful feedback! I'm delighted to hear about your long-term relationship with Shannon and the exceptional service she provides. Your trust and satisfaction mean a lot to us. If there's anything more we can do for you, just let us know!"
Darcy Markus
January 26, 2026
"Grace is AMAZING! She helps me immediately and answers all my questions with my business."
"Darcy, thank you for your fantastic feedback! I'm delighted to hear that Grace has been so helpful and responsive to your needs. We’re committed to providing excellent service, and it’s wonderful to know Grace is making a positive impact. Let us know if there's anything else we can assist you with!"
Sherry Maxwell
January 23, 2026
"I have been a customer of Chad's for about 20 years. He and his staff have always been super helpful and friendly - answering all my questions and steering me in the right direction. Thank you!"
"Thank you, Sherry! I'm happy to hear that you’ve had such a positive experience with our office over the years. We’re committed to providing helpful and friendly service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Dana Fitts
December 30, 2025
"quick response and took care of our issues -
Dana Fitts"
"Thank you, Dana! I'm happy to hear that our team was able to respond quickly and address your issues. We’re always here to help with anything you need!"
Mika
December 15, 2025
"Amazing costumer service, every agent I spoke with was extremely kind and respectful when I called. The ladies who work there are all amazing :)"
"Thank you, Mika! I'm happy to hear that you had such a positive experience with our team. Our staff takes pride in providing kind and respectful service. If you ever need anything else, feel free to reach out!"
dave luby
December 15, 2025
"I had some policy changes to make and Grace did an awesome job. Very professional and courteous. Thanks!"
"Thank you, Dave! I'm glad to hear that Grace provided you with professional and courteous service during your policy changes. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Dan Sellner
December 9, 2025
"Grace is awesome! I've bugged her several times over the past few weeks asking for updated coverage, policy info, etc and she's been awesome! Super quick response times, always gets me what I need and answers all my questions. She's great!"
"Thank you for your review, Dan! I'm glad to hear that Grace has been so helpful and responsive to your needs. We appreciate your kind words and are happy to have her on our team. If you need anything else, feel free to reach out!"
Hilary Dvorak
December 4, 2025
"I needed to update my homeowners insurance policy after having some work done at the house. Kristine was very helpful and responsive to all of my questions."
"Hilary, thank you for your review! I'm happy to hear Kristine was able to assist you with updating your homeowners insurance policy. We’re always here to help with any questions or needs you might have in the future. Let us know if there's anything else we can do for you!"
Elizabeth B.
December 3, 2025
"Shout out to Grace and the whole team. I have been a customer of Chad Babcock for several years. They go out of their way to provide exceptional customer service. They are informative, attentive, and quick to help. Greatly appreciate their help over the years."
"Thank you, Elizabeth! I'm so happy to hear about your positive experience with Grace and the team. Your appreciation for our service over the years means a lot to us. We're always here to assist you with any insurance needs. Thanks for being a valued customer!"
Mark Suttle
November 26, 2025
"Hi Chad,
A shout out to Kristine! She helped with my Condo insurance with rock star tenacity! I have been with Chad at State Farm many years, why? No one can beat the service of his team and the price is right! If you have had it with bad service and high prices then give Kristine @ the Chad Babcock agency at call.
10 Stars! Mark S"
"Thanks, Mark! I'm glad to hear that our team was able to assist you promptly. I'll make sure to pass along your shout-out to the team member who helped you. We truly appreciate your loyalty and are always here to provide you with great service. If you need anything else, feel free to reach out!"
Domenica Morales
November 25, 2025
"I have worked with Chad’s office for over 15 years. Grace is always great at helping answer questions and making adjustments. I appreciate the attentive service!"
"Thank you, Domenica, for your wonderful feedback! I'm delighted to know that Grace has been consistently helpful and attentive over the years. Your long-term trust means a lot to us. Let us know if there's anything else we can assist you with!"
Doug Podolak
November 17, 2025
"Grace - Was knowledgable, efficient and courteous and assisted my processing of my insurance."
"Thank you, Doug! I'm happy to hear that Grace was able to assist you efficiently and courteously with your insurance processing. Our team is dedicated to providing knowledgeable service, and your feedback means a lot to us. Let us know if there's anything else we can do for you!"
Gregg Johnson
November 3, 2025
"I met Chad while attending his BNI group, South Lake Networking. He and the group were very welcoming. This is a top-notch group and i am excited to meet with them again."
"Gregg, thank you for sharing your experience! I'm happy to hear that you felt welcomed by Chad and the South Lake Networking group. We look forward to seeing you at future meetings. Let us know if there's anything else we can assist you with!"
Jim Forrey
October 30, 2025
"A great agent! We share a mutual customer, I am that persons contractor (Estate Claim Services) and Chad stood up for them and helped make sure their claim was handled properly!"
Robert Bossert
October 30, 2025
"I changed all of my insurance needs to Chad's office early this year. I couldn't possibly be happier. Chad and his staff made the transition easy and painless. I just completed a new policy with Kristine's help. What a pleasure to do business with her. She was extremely professional and efficient. Happy Customer!"
"Thank you, Robert! I'm glad to hear that your experience with our office has been so positive. It's wonderful that Kristine was able to assist you professionally and efficiently. We’re always here to help with any of your insurance needs. Thanks for choosing us!"
Adriana Herrera
October 18, 2025
"Grace and Chad at state farm are very good at answering my questions and always helping me right away. I really appreciate how helpful and fast they both are I been with them for a few years now and everything has been great. Thank you"
"Thank you, Adriana! I'm happy to hear that Grace and I have been able to assist you promptly and effectively over the years. Your appreciation means a lot to us. If you ever need anything else, feel free to reach out!"
Fred Ketcho
October 15, 2025
"Chad Babcock and his staff are highly trained on their insurance field, knowledgeable of their clients/needs, and very responsive, all extremely important traits in a service industry like insurance."
"Thank you, Fred! I'm happy to know that you find our team knowledgeable and responsive. We are committed to providing excellent service and understanding your needs. Let us know if there's anything else we can assist you with!"
Zainab Ali
October 9, 2025
"Grace at State Farm has been so helpful when I was at DMV to transfer the title of new vehicle I recently purchased. I called in a panic mode as i needed insurance information for new vehicle. Grace was able to add the new vehicle information to my policy and send me the temporary insurance card while i was at the DMV. I was so grateful to Grace for jumping in to help."
"Thank you, Zainab, for sharing your experience! I'm happy to hear that Grace was able to assist you so effectively at the DMV. It's great to know she could provide the support you needed with your new vehicle. If you have any more questions or need further assistance, feel free to reach out anytime!"
kevin knutson
September 25, 2025
"Both Chad and Grace have been great to work with over the years. They have been responsive to all questions and requests. More telling, they have been equally responsive and helpful when we have had to file a claim."
"Thank you, Kevin! I'm happy to hear that Chad and Grace have been so helpful and responsive over the years. It's great to know that they've been there for you, especially during claim situations. If you ever need anything else, feel free to reach out!"
Joe Stanek
September 23, 2025
"Just wanted to say that Spencer was a pleasure to work with and made my time working with State Farm very simple and easy. Got a great deal switching auto & renters insurance!"
"Thank you, Joe! I'm happy to hear that Spencer made your experience with us smooth and straightforward. It's wonderful that you found a great deal on your auto and renters insurance. If you need anything else, feel free to reach out!"
Aaron Peterson
August 20, 2025
"Great customer service"
"Thank you, Aaron! I'm happy you appreciated our customer service. If there's anything else you need, feel free to reach out."
Brad Nussdorfer
August 15, 2025
"Chad and team are outstanding! Friendly, efficient, thorough and professional. Like the saying goes, "like a good neighbor"... you will really feel like you have a neighbor assisting you and in your corner."
Adam Martin (Joey)
August 3, 2025
"Kayleen and Nicole have been phenomenal. Was introduced to Kayleen as the person who takes customer service to the next level. Communication, clarity and timeliness is what I have noticed set these two apart: whether it's answering what I believe to be a 'dumb question' or submitting paperwork and documentation, these two have customer service mastered."
"Thank you for your wonderful feedback, Adam! I'm delighted to hear that Kayleen and Nicole have provided exceptional service and made such a positive impact. Their dedication to communication and clarity truly sets them apart. If there's anything else we can assist you with, just let us know!"